• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Dropbox backup high cpu usage

DylanJ

New Pleskian
I upgraded yesterday to Onyx and all looked to have gone smoothly. However, since this morning when Dropbox backups were scheduled to start on the server the CPU usage has gone through the roof.

6549 mysql 20 0 2809m 460m 6424 S 171.0 1.4 83:42.62 mysqld
12919 root 20 0 7145m 6.7g 944 R 58.0 21.5 23:22.96 perl
11513 root 20 0 10.4g 10g 944 R 57.7 32.1 35:03.89 perl
15279 root 20 0 2094m 1.8g 948 R 57.7 5.9 6:26.24 perl
15672 root 20 0 1702m 1.5g 952 R 57.7 4.7 5:12.57 perl

I was first alerted to the problem with the high MySQL usage but on investigation I think the root cause is Dropbox backup.

If I run "ps aux | grep dropbox-backup" I can see the tasks listed and they are stuck on the same domain. If I kill the processes then it just moves on to the next and gets stuck on those.

I disabled the extension but the tasks are still queued up somewhere and I'm still having the same problems.
 
On further inspection the backups failed with the following error "Runtime error: Could not run make dump with pmmcli[Illegal seek]" which I see may be a problem with Perl/Python, hence why I posted in the Plesk Onyx forum as this has occurred immediately after upgrading
 
Back
Top