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Issue Dropbox backup status dosen't change... stays on planned

mazeman23

New Pleskian
Hi ,
i run my own root server with windows server 2016 and Plesk 17 onyx.

I installed the Dropbox extension and linked it to an dropbox account. my problem is now when i click the button backup it creates an task with the status planned, but the status never changes.

Anyone an idea what i can do ?
 
Planning stage can take much time. It depends on the size of domain's content. Even for the freshly created domain, it takes ~3-4 minutes.
 
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