Dumb question....IP address type

[tooljob]

Is it possible to change an IP address from shared to exclusive???

Please tell me there is a way and how?

Thanks

TJ

 

[jwdick]

Absolutely,

Log into Control Panel

Click <SERVER><IP ADRESSES> then click on the ip address that you want to change. Select "Exclusive" and click okay.

 

[tooljob]

Thanks Jack...

I got another issue. I changed to exclusive after adding the new IP. Now the page "cannot display this page comes up".

Any thoughts? I did also update the DNS too.

TJ

 

[jwdick]

Let me be sure I understand. You had a website that worked on a shared IP. Was it by itself or with other sites? You changed the original IP from Shared to Exclusive after adding a second IP. Up to this point, there was no reason to change DNS. Go to <SERVER><DOMAINS> then click on the Domain in question. Then click on "Setup". Make sure the domain is using the correct IP.

 

[tooljob]

Jack,

Ya it was setup originally as shared. We changed it to an exclusive IP now and updated the DNS to the new IP address. I can ping the hostname and it resolves to the correct domain.

But the no pages will load correctly. All I get a page trying to load and in the status bar saying "Waiting for http://blah.blah.com" and then goes to a screen saying "The page cannot be displayed"

? For the life of me I cant see why its not working....???


THanks
TJ

 

[jwdick]

Did you restart "web services"? Log into the Control Panel. Go To <SERVER><SERVICES MANAGEMENT> then "stop" Web Server ( Apache ), then "start" Web Server ( Apache ). Be sure to do both steps ( stop and start ) and not the combined step of restart. I have had restart not work.

 

[tooljob]

Jack

Ya I did that too. Still no go..I cant FTP either. I get connection refused message

Any other thoughts? Thanks too for all the help.

TJ

 

[tiramisu]

TJ,

looks like domain settings were corrupted or so

what did you done exactly?

what dns settings does domain have?
what about its ip?

try to reconfigure this domain with
# /usr/local/psa/admin/bin/websrvmng --reconfigure-vhost --vhost-name=<domain_name>