• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Email error

drfarzad@

New Pleskian
We did try to migrate mailserver from mailenable to smartmail but we are getting
following error while migrating it -

--------------------
Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
at load Web Server\serverconfig.xml
---------------------- Debug Info -------------------------------
0: common_func.php3:109
psaerror(string 'Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
at load Web Server\serverconfig.xml')
1: class.DefPackageMng.php:169
DefPackageMng->setPackageParameters(string 'smartermail', array)
2: defaultcomponents.php:171
---------------------------
 
My work around was creating the file it was missing (serverconfig.xml), I had to pull it from another server running smartermail.

<?xml version="1.0" standalone="yes"?>
<Server xmlns="http://tempuri.org/serverConfig.xsd">
<Settings>
<Application_Directory>..\MRS</Application_Directory>
<Server_Port>9998</Server_Port>
<Virtual_Root>/</Virtual_Root>
<Bound_IP />
<WebSite_Name>SmarterMail Web Server</WebSite_Name>
<Service_Name>SMWebSvr</Service_Name>
</Settings>
</Server>


I also gave everyone full permissions to directory:

C:\Program Files (x86)\SmarterTools\SmarterMail\Web Server

Not sure if this is necessary, test it out and let me know.

regards,

Jorge
 
It works

Thank you Jorge, I was able to fix a problem with the Smartermail integration after applying your solution in my server.
Smatertools changed it's the configuration file from serverconfig.xml to MailService.exe.config and Plesk continued to look for the older one.
This is not more than a workaround, so hope Paralles fix this bug.
Best regards.
 
Last edited:
Back
Top