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Email error

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by drfarzad@, Jul 21, 2012.

  1. drfarzad@

    drfarzad@ New Pleskian

    23
     
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    Dec 17, 2008
    Messages:
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    We did try to migrate mailserver from mailenable to smartmail but we are getting
    following error while migrating it -

    --------------------
    Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
    at load Web Server\serverconfig.xml
    ---------------------- Debug Info -------------------------------
    0: common_func.php3:109
    psaerror(string 'Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
    at load Web Server\serverconfig.xml')
    1: class.DefPackageMng.php:169
    DefPackageMng->setPackageParameters(string 'smartermail', array)
    2: defaultcomponents.php:171
    ---------------------------
     
  2. Webyhost!

    Webyhost! New Pleskian

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    Dec 6, 2011
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    0
    My work around was creating the file it was missing (serverconfig.xml), I had to pull it from another server running smartermail.

    <?xml version="1.0" standalone="yes"?>
    <Server xmlns="http://tempuri.org/serverConfig.xsd">
    <Settings>
    <Application_Directory>..\MRS</Application_Directory>
    <Server_Port>9998</Server_Port>
    <Virtual_Root>/</Virtual_Root>
    <Bound_IP />
    <WebSite_Name>SmarterMail Web Server</WebSite_Name>
    <Service_Name>SMWebSvr</Service_Name>
    </Settings>
    </Server>


    I also gave everyone full permissions to directory:

    C:\Program Files (x86)\SmarterTools\SmarterMail\Web Server

    Not sure if this is necessary, test it out and let me know.

    regards,

    Jorge
     
  3. FabioDias

    FabioDias New Pleskian

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    Joined:
    Nov 19, 2012
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    It works

    Thank you Jorge, I was able to fix a problem with the Smartermail integration after applying your solution in my server.
    Smatertools changed it's the configuration file from serverconfig.xml to MailService.exe.config and Plesk continued to look for the older one.
    This is not more than a workaround, so hope Paralles fix this bug.
    Best regards.
     
    Last edited: Nov 19, 2012
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