• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Email NDR reports do not work

W

webbit

Guest
When clients email from webmail on my plesk for windows 7.5.5 server to an invalid email address they do not receive a NDR bounce message back to them and hence do not know that a message has failed.

I have tested sending to an address that I know I get NDR reports and confirmed that nothing is ever received by my client.

I have checked the mail enable settings on the server directly and can confirm that both in SMTP and the Postoffice properties all settings are set to Deliver NDR reports.

Please help. I'm sure this is going to be a plesk bug.
Can anyone else confirm or deny that they have this problem.

This was also present in Plesk for Windows 7.5.4

This does not affect Plesk for unix....

Thanks
 
Back
Top