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-ERR Can't open the message file - it's gone!

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Angels, May 25, 2009.

  1. Angels

    Angels Guest

    - Plesk 9.2.1 with QMail und Spamdyke (+Mysql)
    - Debian Sarge 64bit ( 2.6.18-6-amd84 )
    - xinetd

    I have a few issues with email for a few days now and hope somebody points me into the right direction. I think mck caused my problem, but i am not sure about that.

    SMTP and IMAP works perfect, the issue is caused by receiving emails with POP3. The user gets the error message "-ERR Can't open the message file - it's gone!"

    I pinned my problem down to var/qmail/mailnames/DOMAIN.tld/USER/Maildir/new where new emails are written. For some reason the delivered email is owned by root:popuser instead of popuser:popuser.

    The .qmail - for that account - contains:

    If i switch to procmail filtering then popuser:popuser is set correctly.

    Can anybody tell me where i can configure that popuser:popuser and not root:popuser is used? (and can tell me if popuser:popuser is correct?)

    Thanks alot
  2. ZopfWare

    ZopfWare Regular Pleskian

    May 30, 2004
    Likes Received:
    Same here....

    I have the same problem with one of my email accounts and I am constantly getting that message. Does anyone know what's going on with this?