• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

-ERR Can't open the message file - it's gone!

A

Angels

Guest
- Plesk 9.2.1 with QMail und Spamdyke (+Mysql)
- Debian Sarge 64bit ( 2.6.18-6-amd84 )
- xinetd

I have a few issues with email for a few days now and hope somebody points me into the right direction. I think mck caused my problem, but i am not sure about that.

SMTP and IMAP works perfect, the issue is caused by receiving emails with POP3. The user gets the error message "-ERR Can't open the message file - it's gone!"

I pinned my problem down to var/qmail/mailnames/DOMAIN.tld/USER/Maildir/new where new emails are written. For some reason the delivered email is owned by root:popuser instead of popuser:popuser.

The .qmail - for that account - contains:

| true
| /usr/bin/deliverquota ./Maildir

If i switch to procmail filtering then popuser:popuser is set correctly.

| true
| preline /usr/bin/procmail -m -o .procmailrc

Can anybody tell me where i can configure that popuser:popuser and not root:popuser is used? (and can tell me if popuser:popuser is correct?)

Thanks alot
 
Same here....

I have the same problem with one of my email accounts and I am constantly getting that message. Does anyone know what's going on with this?
 
Back
Top