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ERR [panel] Specified column "isAllowed" is not in the row

Akos

Basic Pleskian
Hi,
Windows Server 2012 R2, Clean install.
error in plesk\admin\php_error.log
[2015-08-10 20:39:38] ERR [panel] Specified column "isAllowed" is not in the row
What is wrong?
thx,
á
 
Structure of Plesk database is identical for Linux and Windows versions.
 
hi, last questions:
can you write me step-by-step manual?
how can i backup plesk database before this procedure?
many thx.
á
 
Hi,
The smb_roleGeneralPermissions is is identical to yours.
My Plesk is clean install, without any upgrades.
mysql> desc smb_roleGeneralPermissions;
+-------------------------+---------+------+-----+---------+---------------------+
| Field | Type | Null | Key | Default | Extra |
+-------------------------+---------+------+-----+---------+---------------------+
| id | int(11) | NO | PRI | NULL | auto_increment |
| roleId | int(11) | NO | MUL | NULL | |
| generalPermissionId | int(11) | NO | | NULL | |
| isAllowed | int(11) | YES | | NULL | |
+-------------------------+---------+------+-----+---------+---------------------+
4 rows in set (0.00 sec)
 
I have checked this issue in our support ticket tracker and found that this issue caused by different types of complex database inconsistencies.
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
 
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