Issue Error adding a new domain

[alecody]

Hello everyone,
I am new to this forum and also to the Plesk world.
I am working on a Plesk with AlmaLinux 9. When I add a new domain, it gives me error during formatting
Adding a domain: Failed to update domain data: IP address with ID '1' dies not exist
What should I correct?
Thank you very much

 

[Kaspar]

Hi, welcome to the forums!

I suggest using the Plesk Repair tool to run a Plesk database repair. When loggin to Plesk, go to Tool & Settings > Diagnose & Repair and click the Repair button for the Plesk Database.

 

[DamienOrtega]

It sounds like there might be a hiccup with the IP address configuration. First, double-check that the IP address you're trying to assign to the new domain exists and is correctly configured in your Plesk environment. Sometimes, small typos or configuration mismatches can cause these kinds of errors. If the IP address looks good, you might want to try refreshing the IP address pool in Plesk or even restarting the Plesk service to see if that resolves the issue.