Error after updating from 9.2.2 to 9.2.x

[MarcoH]

After updating Plesk follwoing error occurs:
Parallels Plesk Panel Updater is now inoperable:
Error reading end tag..

Please help

This was the mail from system:
Parallels Products Installer 3.4.1 (build at 2009-01-20 13:07 svn rev. 0) started at (timezone CET) Mon Nov 23 14:41:54 2009
Command line args: /opt/psa/admin/bin/autoinstaller --enable-xml-output --source-type=network --source=http://mirror.intergenia.de/plesk/autoinstall --target=/root/psa --select-release-id=PLESK_9_2_3 [email protected] --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
Final opsys (with overriding) is: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 10%..21%..30%..40%..51%..60%..71%..80%..91%..100% done.
Downloading the file ppsmbe.inf3: 34%..76%..100% done.
Downloading the file sitebuilder.inf3: 16%..35%..55%..75%..95%..100% done.
Downloading the file sso.inf3: 10%..24%..37%..51%..64%..77%..91%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
DebRepository: readSystemPackagesBrief: execute dpkg-query --show '--showformat=s:${Status}\nF:${Package}_installed.deb\nN:${Package}\nV:${Version}\nA:${Architecture}\nX:\n'| awk '/^s:install ok/,/^X:/ { print $0}'| grep -v '^s:'
Downloading the file PSA_9.2.3/plesk-9.2.3-deb4.0-i386.inf3: 12%..22%..30%..40%..50%..60%..70%..80%..91%..100% done.
No removers section in this build.
No preferrers section in this build.
add line 'deb http://mirror.intergenia.de/plesk/autoinstall/debian/PSA_9.2.3 etch all' to source.list
Get:1 http://mirror.intergenia.de etch Release.gpg [191B]
Get:2 http://debian.intergenia.de etch Release.gpg [1032B]
Get:3 http://debian.intergenia.de etch/volatile Release.gpg [189B]
Ign http://mirror.intergenia.de etch Release.gpg
Ign http://plesk-autoinstall.intergenia.de etch Release.gpg
Get:4 http://debian.intergenia.de etch/updates Release.gpg [835B]
Hit http://mirror.intergenia.de etch Release
Hit http://debian.intergenia.de etch Release
Hit http://debian.intergenia.de etch/volatile Release
Ign http://plesk-autoinstall.intergenia.de etch Release
Ign http://mirror.intergenia.de etch Release
Hit http://debian.intergenia.de etch/updates Release
Ign http://mirror.intergenia.de etch/all Packages/DiffIndex
Hit http://mirror.intergenia.de etch/all Packages
Ign http://mirror.intergenia.de etch/dedicated Packages/DiffIndex
Ign http://debian.intergenia.de etch/main Packages/DiffIndex
Ign http://debian.intergenia.de etch/contrib Packages/DiffIndex
Ign http://plesk-autoinstall.intergenia.de etch/all Packages/DiffIndex
Ign http://debian.intergenia.de etch/non-free Packages/DiffIndex
Ign http://debian.intergenia.de etch/main Sources/DiffIndex
Ign http://debian.intergenia.de etch/contrib Sources/DiffIndex
Ign http://plesk-autoinstall.intergenia.de etch/all Packages
Ign http://debian.intergenia.de etch/non-free Sources/DiffIndex
Hit http://plesk-autoinstall.intergenia.de etch/all Packages
Hit http://debian.intergenia.de etch/main Packages
Hit http://debian.intergenia.de etch/contrib Packages
Hit http://debian.intergenia.de etch/non-free Packages
Hit http://debian.intergenia.de etch/main Sources
Hit http://debian.intergenia.de etch/contrib Sources
Hit http://debian.intergenia.de etch/non-free Sources
Ign http://debian.intergenia.de etch/volatile/main Packages/DiffIndex
Ign http://debian.intergenia.de etch/volatile/contrib Packages/DiffIndex
Ign http://debian.intergenia.de etch/volatile/non-free Packages/DiffIndex
Ign http://debian.intergenia.de etch/volatile/main Sources/DiffIndex
Ign http://debian.intergenia.de etch/volatile/contrib Sources/DiffIndex
Ign http://debian.intergenia.de etch/volatile/non-free Sources/DiffIndex
Hit http://debian.intergenia.de etch/volatile/main Packages
Hit http://debian.intergenia.de etch/volatile/contrib Packages
Hit http://debian.intergenia.de etch/volatile/non-free Packages
Hit http://debian.intergenia.de etch/volatile/main Sources
Hit http://debian.intergenia.de etch/volatile/contrib Sources
Hit http://debian.intergenia.de etch/volatile/non-free Sources
Ign http://debian.intergenia.de etch/updates/main Packages/DiffIndex
Ign http://debian.intergenia.de etch/updates/contrib Packages/DiffIndex
Ign http://debian.intergenia.de etch/updates/non-free Packages/DiffIndex
Ign http://debian.intergenia.de etch/updates/main Sources/DiffIndex
Ign http://debian.intergenia.de etch/updates/contrib Sources/DiffIndex
Ign http://debian.intergenia.de etch/updates/non-free Sources/DiffIndex
Hit http://debian.intergenia.de etch/updates/main Packages
Hit http://debian.intergenia.de etch/updates/contrib Packages
Hit http://debian.intergenia.de etch/updates/non-free Packages
Hit http://debian.intergenia.de etch/updates/main Sources
Hit http://debian.intergenia.de etch/updates/contrib Sources
Ign http://mirror.intergenia.de etch/dedicated Sources/DiffIndex
Hit http://debian.intergenia.de etch/updates/non-free Sources
Ign http://mirror.intergenia.de etch/dedicated Packages
Ign http://mirror.intergenia.de etch/dedicated Sources
Hit http://mirror.intergenia.de etch/dedicated Packages
Hit http://mirror.intergenia.de etch/dedicated Sources
Fetched 4B in 0s (87B/s)
Reading package lists...
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=0, available=0
Checking if key update required for component plesk/base
Config allows upgrade from version 9.0 without key update
Currently installed component version is 9.2.2-debian4.0.build92090714.19
No keyupdate need for this component
Component plesk/psa-autoinstaller: mode upgrade, installed=0, available=0 ....
.......
.... KeyUpdateChecker::doCheck: no components for check key update
Checking whether the package dependencies are resolved.
Check package set before installation
Installing packages
Reading package lists...
Building dependency tree...
sw-sso is already the newest version.
The following packages will be upgraded:
psa-autoinstaller
1 upgraded, 0 newly installed, 0 to remove and 54 not upgraded.
1 not fully installed or removed.
Need to get 2406kB of archives.
After unpacking 5771kB disk space will be freed.
WARNING: The following packages cannot be authenticated!
psa-autoinstaller
Authentication warning overridden.
Get:1 http://mirror.intergenia.de etch/all psa-autoinstaller 3.5.0-090817.16 [2406kB]
Fetched 2406kB in 0s (5453kB/s)
(Reading database ... 198289 files and directories currently installed.)
Preparing to replace psa-autoinstaller 3.4.1-090120.13 (using .../psa-autoinstaller_3.5.0-090817.16_i386.deb) ...
Unpacking replacement psa-autoinstaller ...
Setting up sw-sso (2.2-r3488) ...
unable to write 'random state'

DB file already exists. Let's check for upgrade
DB update failed (Can not upgrade. DB version '1' is too old. You should upgrade it manually up to '4' at least). See log file for detailed output.
dpkg: error processing sw-sso (--configure):
subprocess post-installation script returned error exit status 1
Setting up psa-autoinstaller (3.5.0-090817.16) ...
Errors were encountered while processing:
sw-sso
E: Sub-process /usr/bin/dpkg returned an error code (1)
Ign http://plesk-autoinstall.intergenia.de etch Release.gpg
Get:1 http://debian.intergenia.de etch Release.gpg [1032B]
Get:2 http://mirror.intergenia.de etch Release.gpg [191B]
Ign http://plesk-autoinstall.intergenia.de etch Release
Get:3 http://debian.intergenia.de etch/volatile Release.gpg [189B]
Ign http://plesk-autoinstall.intergenia.de etch/all Packages/DiffIndex
Hit http://mirror.intergenia.de etch Release
Get:4 http://debian.intergenia.de etch/updates Release.gpg [835B]
Hit http://debian.intergenia.de etch Release
Ign http://plesk-autoinstall.intergenia.de etch/all Packages......
........
Reading package lists...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

---
Parallels Products Installer.

On the Debian console after trying to update the system:
DB file already exists. Let's check for upgrade
DB update failed (Can not upgrade. DB version '1' is too old. You should upgrade it manually up to '4' at least). See log file for detailed output.
dpkg: Fehler beim Bearbeiten von sw-sso (--configure):
Unterprozess post-installation script gab den Fehlerwert 1 zurück
Fehler traten auf beim Bearbeiten von:
sw-sso
E: Sub-process /usr/bin/dpkg returned an error code (1)

 

[IgorG]

Look at this thread http://forum.parallels.com/showthread.php?t=85445
I hope it will help.

 

[MarcoH]

I tried it as suggested:

loft1018:~# rm /var/lib/dpkg/info/sw-sso.postinst
loft1018:~# apt-get install --reinstall sw-sso
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut... Fertig
Re-Installation von sw-sso ist nicht möglich,
es kann nicht heruntergeladen werden.
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
1 nicht vollständig installiert oder entfernt.
Es müssen 0B Archive geholt werden.
Nach dem Auspacken werden 0B Plattenplatz zusätzlich benutzt.
Richte sw-sso ein (2.2-r3488) ...

but it failed with the message:
"Re-Installation von sw-sso ist nicht möglich, es kann nicht heruntergeladen werden."
Re Installation impossible, can not be downloaded.

 

[IgorG]

Did you tried edit /var/lib/sso/sso.db as it was described in the second workaround?

 

[MarcoH]

Do you mean?
"If these don't work, you can always edit /var/lib/sso/sso.db (it's a sqlite DB) and change the one entry in the "schema_version" table to "7"."

I know MySQL but sqlite not.
CAN you please give me a hint what to enter to change teh entry.

 

[IgorG]

you can edit this database after

# sqlite3 /var/lib/sso/sso.db

 

[MarcoH]

Thanks for your quick reply.
But what eaxactly should I enter after this. I came to this:


loft1018:~# sqlite3 /var/lib/sso/sso.db
SQLite version 3.3.8
Enter ".help" for instructions
sqlite>
Thanks

But MySQL commands don´t seem to work.

 

[IgorG]

Look at this sample:

sqlite> select * from schema_version;
3
sqlite> delete from schema_version;
sqlite> insert into schema_version values(7);
sqlite> select * from schema_version;
7
sqlite>

 

[MarcoH]

Thanks it works

Thanks it works.

 

[Martin Mayr]

Have also a problem with updating from Plesk9.2.2 to 9.2.3:
snipp ------------------
Warning: Locale de_DE is not supported, used en_US.
Supported non-english locales is: en_US.UTF-8 de_DE.UTF-8 es_ES.UTF-8 fr_FR.UTF-8, ja_JP.UTF-8, zh_CN.UTF-8, zh_TW.UTF-8


Parallels Products Installer 3.5.0 (build at 2009-08-17 16:44 svn rev. 0) started at (timezone CET) Thu Jan 7 11:30:31 2010
Command line args: /opt/psa/admin/bin/autoinstaller --enable-xml-output --source-type=network --source=http://mirror.myserver.t-online.de/plesk/autoinstall --target=/root/psa --select-release-id=PLESK_9_2_3 [email protected] --install-component=base --install-component=api --install-component=backup-ded --install-component=pmm-ded --install-component=java --install-component=psa-firewall --install-component=psa-vpn --install-component=psa-fileserver --install-component=watchdog --install-component=cs-gs --install-component=battlefield --install-component=bf2 --install-component=kav --install-component=spamassassin --install-component=vault --install-component=cf-support --install-component=miva --install-component=ruby --install-component=mailman --install-component=drweb --install-component=de-DE-locale --install-component=horde --install-component=atmail

Try to find rcfile...
Autoinstaller rcfile not found.
Opsys detected as: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
Final opsys (with overriding) is: os_vendor=Debian os_name=Linux version=4.0 arch=i686 environment=~empty
Checking hostname is sucessfull.
Downloading the file autoinstall: 100% done.
160%..712%..1267%..1822%..2377%..2931%..3483%..4038%..4593%..5147%..5702%..6293%..6845%..7400%..7955%..8510%..9065%..9359%..9873%..xmlparseerror: Error reading end tag.


---
Parallels Products Installer.

snipp -------------------------
Please can You give me a hint?

 

[MarioG]

After updating Plesk follwoing error occurs:
Parallels Plesk Panel Updater is now inoperable:
Error reading end tag..

Please help

This was the mail from system:
Parallels Products Installer 3.4.1 (build at 2009-01-20 13:07 svn rev. 0) started at (timezone CET) Mon Nov 23 14:41:54 2009
Command line args: /opt/psa/admin/bin/autoinstaller --enable-xml-output --source-type=network --source=http://mirror.intergenia.de/plesk/autoinstall --target=/root/psa --select-release-id=PLESK_9_2_3 [email protected] --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
....

Ich hab genau das gleiche Problem. Im Plesk bekomme ich die Anzeige Error reading end tag..
Der Support von Server4you schickt betroffene Kunden nun hierher. Kann jemand sagen was genau zu tun ist?

Danke im voraus

 

[MarioG]

Ich hab das gleiche Problem wie in Beitrag 1 geschildert. In Plesk bekomme ich nur die Anzeige Error reading end tag..

Kann jemand behilflich sein?