• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Error connecting to mail server Horde after changeing ssl certificate on mailserver

Anne Baum

New Pleskian
Good Morning!

I protected our Plesk server and our mail server with an SSL certificate from Lets Encrypt. Since then, Horde has unfortunately stopped working and I can no longer receive emails. What can I do to make everything work again? I think I have to set somewhere at Horde or Postfix that the server is now protected via SSL, right? But where and how?

I have now executed the following command to open the mail log tail -f / usr / local / psa / var / log / maillog.

now I keep getting messages. Here is a copy:

Apr 27 10:50:18 apollo plesk_saslauthd [6423]: failed mail authentication attempt for user '[email protected]' (password len = 8)
Apr 27 10:50:18 apollo postfix / smtpd [3545]: warning: unknown [xx.xxx.xx.xx]: SASL LOGIN authentication failed: authentication failure
Apr 27 10:50:19 apollo postfix / smtpd [11054]: warning: hostname ip-38-67.ZervDNS does not resolve to address xx.xxx.xx.xx: Name or service not known
Apr 27 10:50:19 apollo postfix / smtpd [11054]: connect from unknown [xx.xxx.xx.xx]
Apr 27 10:50:20 apollo postfix / smtpd [3545]: disconnect from unknown [xx.xxx.xx.xx] ehlo = 1 auth = 0/1 rset = 1 quit = 1 commands = 3/4
Apr 27 10:50:29 apollo plesk_saslauthd [6423]: No such user '[email protected]' in mail authorization database
Apr 27 10:50:29 apollo plesk_saslauthd [6423]: failed mail authentication attempt for user '[email protected]' (password len = 9)
Apr 27 10:50:29 apollo postfix / smtpd [11054]: warning: unknown [xx.xxx.xx.xx]: SASL LOGIN authentication failed: authentication failure
Apr 27 10:50:31 apollo postfix / smtpd [11054]: disconnect from unknown [xx.xxx.xx.xx] ehlo = 1 auth = 0/1 rset = 1 quit = 1 commands = 3/4

Thanks for your support!
 

Attachments

  • Screenshot_2020-04-27 Horde Log in.png
    Screenshot_2020-04-27 Horde Log in.png
    24.5 KB · Views: 5
Back
Top