ERROR : extension sitebuilder3 must be on

[MarcelC]

What does this check error mean and how can it be resolved:

ERROR : extension sitebuilder3 must be on

 

[Dmitry Frantsev]

Make sure that sitebuilder-core package is installed on your server and that sitebuilder3.so file is included into PHP configuration. Something like this on my server:

Installed:

# rpm -qa|grep -i sitebuilder-core
sitebuilder-core-3.0-centos4.build06112310

Files list of this package:

# rpm -ql sitebuilder-core
/opt/php51/lib/php5
/opt/php51/lib/php5/extensions
/opt/php51/lib/php5/extensions/sitebuilder3.so

Included into configuration (loaded extension)

# cat /opt/php51/etc/php5/conf.d/sitebuilder3.ini
extension=sitebuilder3.so

 

[MarcelC]

Hi Dmitry,

everything is like you described, all files are there.

/opt/php51/lib/php5/extensions/sitebuilder3.so
/opt/php51/etc/php5/conf.d/sitebuilder3.ini

I forgot to mention this is a cpanel server, don't know if that matters.

Do you have another idea what could be the problem.

 

[Dmitry Frantsev]

Try to check which PHP installation is used for Sitebuilder. Most probably Sitebuilder uses CPanel PHP installation but not Sitebuilder's one:

# sb_config --help|grep php
--phpcgi_path Path to PHP-CGI(5.1) binary [/opt/php51/cgi-bin/php5]
--phpcli_path Path to PHP-CLI(5.1) binary [/opt/php51/bin/php5]

 

[MarcelC]

Hi Dmitry,

that also is exactly the same:

[~]# sb_config --help|grep php
--phpcgi_path Path to PHP-CGI(5.1) binary [/opt/php51/cgi-bin/php5]
--phpcli_path Path to PHP-CLI(5.1) binary [/opt/php51/bin/php5]


Is there anything else I can check ?

 

[Dmitry Frantsev]

Try to check directly on the server if module loaded:

# /opt/php51/bin/php5 -m|grep sitebuilder

If it loaded but http://sitebuilder.domain.tld/check.php still displays that sitebuilder3 extensions is not loaded then I guess somehow still not correct PHP loaded for Sitebuilder. This will require investigation on your server so in this case it is better to contact with support team.

 

[JLChafardet]

ok im having a problem very similar to this one.

and when i issue the command on last dimitry post i get this,

[root@heracles tmp]# /opt/php51/bin/php5 -m|grep sitebuilder
PHP Warning: PHP Startup: sitebuilder3: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0
[root@heracles tmp]#

 

[JLChafardet]

now if i perform the command from the
[root@heracles ~]# /opt/php52/bin/php5 -m|grep sitebuilder
sitebuilder3
[root@heracles ~]#
but if I run it from the server wide php
[root@heracles tmp]# /usr/bin/php -m|grep sitebuilder
[root@heracles tmp]#

so, im a bit out of ideas here.

 

[JLChafardet]

omg, i cant believe this, i did some hacks, and got it working.

here is what i did

went to /usr/local/sitebuilder/htdocs

created a file called info.php which contains
<?php phpinfo(); ?>

it seems, the ini file was parsing the files for old SB instalation, php51, on /opt

so, moved php51 to php51.back, and created a symlink ln -s php51 php52

and w00t, works now perfectly fine.