• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

error in update...

V

VidPro

Guest
This is the error that I get when I try to update from 8.3 - 8.4

any ideas?


ERROR: PleskMainDBException


MySQL query failed: MySQL server has gone away
0: /usr/local/psa/admin/plib/common_func.php3:218
db_query(string 'SELECT id, type, url, priority, enabled, auth_required, login, password FROM ai_vendor_sources')
1: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerVendorSource.php:136
AutoInstallerVendorSource::getVendorSources()
2: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerManager.php:209
AutoInstallerManager->install(string 'PLESK_8_4_0', array, boolean false, string '[email protected]', boolean true)
3: /usr/local/psa/admin/htdocs/server/autoinstaller_install.php:101

Thanks
Matt
 
It looks like you might be using MySQL 5 for the 'psa' database. That could be your problem. Plesk only works with MySQL 4.

I could be wrong, this is just a guess ('cause "type" isn't quoted in that SQL statement).
 
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