Error installing Backup Manager component

[EduardoX]

[root@xxx bin]# ./autoinstaller --install-component backup-ded --select-release-current
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 11%..21%..33%..41%..53%..60%..72%..80%..92%..100% done.
Downloading the file sitebuilder.inf3: 15%..35%..55%..100% done.
Downloading the file sso.inf3: 13%..40%..67%..100% done.
Checking for installed packages...
Downloading the file PSA_9.2.2/plesk-9.2.2-rhel5-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_9.2.2/update-rpm-RedHat-el5-i386/update-9.2.2-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.2/dist-rpm-RedHat-el5-i386/build-9.2.2-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.2/thirdparty-rpm-RedHat-el5-i386/thirdparty-9.2.2-rhel5-i386.hdr.gz: 11%..20%..35%..44%..50%..62%..74%..80%..92%..100% done.
Determining the packages that need to be installed.
ERROR: Unable to install the "psa-backup-manager-9.2.2-rhel5.build92090714.19.i586 (b 0xa78ddd0 source=0x9231e58 P:534 R:54)" package.

The following could cause the installation failure:
Packages "db4-4.3.29-9.fc6.i386 (u 0x98de838 source=0x9231ca0 P:9 R:21)" and "db4-4.3.29-10.el5.i386 (s 0x91d7338 source=0x9198e38 P:9 R:21)" cannot be installed at the same time
because of the conflict on the file "/lib/libdb-4.3.so"

Not all packages were installed.
Please, contact product technical support.

 

[Andrey Kucherov]

Hello,

If you have manually installed some packages like db4-4.3.29-9.fc6.i386 from other distribution then this indeed can cause this error message. You can workaround this by removing the package using the following command:

rpm -e --nodeps --justdb db4-4.3.29-9.fc6.i386

You can find more information on rpm command switches in the following article:

http://www.rpm.org/max-rpm-snapshot/rpm.8.html

 

[Yulia Kostina]

Hi Eduardo
Seems you have package db4-4.3.29-9.fc6.i386 (from Fedora 6) installed on RedHat, this causing conflicts.
In any case, you need to remove db4-4.3.29-9.fc6.i386 package with:
rpm -e db4-4.3.29-9.fc6.i386
Then run installation again, correct db4 package will be installed with Plesk autoinstaller.

 

[ib1984]

Such problems exist if some package (which cannot be upgraded by autoinstaller) requires db4-4.3.29-9 (already installed) while another package requires db4-4.3.29-10. It is not clear what are those packages though from messages provided. Try to check /tmp/autoinstaller3.log file for more details.

 

[EduardoX]

Solved

Tried:
[root@xxxxx ]# rpm -e db4-4.3.29-9.fc6.i386
error: package db4-4.3.29-9.fc6.i386 is not installed
[root@xxxxx ]# rpm -e --nodeps --justdb db4-4.3.29-9.fc6.i386
error: package db4-4.3.29-9.fc6.i386 is not installed

Solved using #yum install backup-ded

But why this error appears if theres no conflict package installed?

Now i try to change qmail to postfix, and the followe error appears

Determining the packages that need to be installed.
ERROR: Unable to install the "psa-mail-pc-driver-1.0.0-rhel5.build92090714.19.i586 (b 0xaf09c60 source=0x9ae1c50 P:27 R:36)" package.

The following could cause the installation failure:
Packages "cyrus-sasl-lib-2.1.22-4.i386 (u 0xa076c10 source=0x9ae1a98 P:31 R:15)" and "cyrus-sasl-lib-2.1.22-5.el5.i386 (s 0xa028e30 source=0x9917e38 P:31 R:15)" cannot be installed at the same time
because of the conflict on the file "/usr/lib/libsasl2.so.2"

[root@xxxxx ]# rpm -e cyrus-sasl-lib-2.1.22-4.i386
error: package cyrus-sasl-lib-2.1.22-4.i386 is not installed


Possible solutions?