• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Error message - Missing or deactivated template cannot be added.

Jllynch

Jllynch

Regular Pleskian
We have moved an old version of sitebuilder 2.1.1 from a RH9 server to a Centos/RHEL 4 server and after we restore the database and files we keep getting the following error on the bottom of the page after logging in an trying to make changes to clients password for example.

"Missing or deactivated template cannot be added."

Does anyone have a solution here?

Previously we removed all templates and reinstalled them via rpm and still had this problem.
 
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