Error message while full backup

[sis255]

Hi ,

got a strange problem . Tried to backup the whole plesk accounts / domains ect..

as usual i typed "/..../psa/bin/pleskbackup all /.../fullbackup " into the linux console.

After few seconds the backupscript is displaying me the following error :

" ERROR Unable to open /..../psa/var/apspkgarc/archive-index.xml " .

I looked it up,there is no directory called "apspkgarc" . He also finished his job and backups all domains , accounts, ect... .

Anybody an idea about this error ?


Greetings

...sis...

 

[goldfisch1980]

backup is corrupt "ERROR Unable to open /opt/psa/var/apspkgarc/archive-index.xml"

I get the same error when I try to make a restore of a backupped file in plesk 8.3 (btw: the backup was generated with the same plesk version (8.3 on debian sarge) and it's the same machine where I tried to restore the data later):

BE CAREFUL: It seems to be a valid backup file, but it isn't!!

A TRY TO RESTORE THE DATA VIA PLESKRESTORE

/opt/psa/bin/pleskrestore --restore backup_20080703033301.pbk -verbose -level all -map backup_2008070303330.map

WILL FAIL BY TELLING YOU, CORRUPT XML DATA...!! Its only possible to import parts of your backup. But an import of backup-parts will remove the other data (e.g. other email accounts etc.)...

So, I made my experience with PLESK and I do not trust pleskbackup any more!! Its tooo bad to loose data of my customers :-(

 

[ICEMANno1]

same problem over here:

ERROR Unable to open /..../apspkgarc/archive-index.xml

could someone from swsoft tell us something about the problem?

cheers,
dominik

 

[Ryan Hoshor]

Try visiting your "Application Vault" page under the "Server" control panel

The file is auto-generated at the time that you visit that page. Refer to this article: http://scratchpad.farmsoftstudios.c...e-to-open-optpsavarapspkgarcarchive-indexxml/