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error messages on plesk panel

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by ameroo, Oct 21, 2011.

  1. ameroo

    ameroo Guest

    0
     
    hi,

    im just new to plesk panel and having some problems finding my way out.
    it seems i cant create a ftp username or account im always getting a error message the the username cant be added
    i also cant switch my domain im also getting a error message.
    ans my final problem is also that i cant use the file manager im getting list of things there.
    if i go the the url its self im getting folowing page
    with the error
    This is the Pleskâ„¢ default page

    If you see this page it means:

    1) hosting for this domain is not configured
    or
    2) there's no such domain registered in Plesk.

    For more information please contact Administrator.


    the error message for creating a ftp username or account im getting is:
    Error: Unable to update hosting preferences: system user update is failed: Unable to create system user: usermng: Unable to add user: test01

    error message for deactivating my domain:
    Error: Unable to activate/deactivate domain: domainmng failed: domainmng: Unable to define login for ftp user: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
    domainmng: Unable to define login for ftp user: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1


    error message for file manger;
    ERROR: PleskFatalException

    Unable to find the file /var/www/vhosts/mywebsite.coml at the specified location.

    --------------------------------------------------------------------------------

    0: /usr/local/psa/admin/plib/class.Checker.php:783
    Checker::filepath(string '/var/www/vhosts/mywebsite.com', string '/var/www/vhosts/mywebsite.com', string '')
    1: /usr/local/psa/admin/plib/class.FileManager.php:530
    FileManager->get_file_path(string '/')
    2: /usr/local/psa/admin/plib/class.FileManager.php:702
    FileList->fetchFileList()
    3: /usr/local/psa/admin/plib/class.cList.php3:103
    cList->fetchList()
    4: /usr/local/psa/admin/plib/class.cList.php3:123
    cList->init()
    5: /usr/local/psa/admin/htdocs/filemanager/filemanager.php:584




    i hope someone could help me out with this im really having trouble finding some solution to this.
    im hosting my website with webhosting provider that is offering the plesk panel version 8.2.0
    hope i can get this fixed soon. one thing before i forget is i also cant use the ssh terminal im getting the folowing error message Could not establish a connection to host connection times out: connect.
    im sorry if this is in the wrong section hope if its in wrong section this can be mobed to the right section.
    if a admin want my password for he plesk panel i would happily give that for fixng my issues.
    sorry for my english guys

    thanks
     
    Last edited by a moderator: Oct 25, 2011
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