• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

ERROR: PleaskFatalException

J

Jay Jackson

Guest
I receive this error when logging into the control panel after a 8.6 to 9.3 upgrade. I do not believe that the upgrade went well. I have run the command line autoinstall a number of time as well. I believe that I have everything from 9.2 install now.

ERROR: PleskFatalException
StatInfo->getProductVersion failed: file_get_contents() failed: mktime() [<a href='function.mktime'>function.mktime</a>]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead

0: common_func.php3:108
psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: mktime() [<a href='function.mktime'>function.mktime</a>]: It is not safe to rely on the system's timezone settings. Please use the date.timezone setting, the TZ environment variable or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead')
1: common_func.php3:66
getProductLoginVersion()
2: SP.php:101
ssoGetSpName()
3: SP.php:393
SsoSpConfig->load()
4: SP.php:215
SsoSpConfig->__construct()
5: SP.php:223
SsoSpConfig::getInstance()
6: SP.php:447
SsoSpConfig()
7: RelyingParty.php:19
isSsoEnabled()
8: auth.php3:195
 
Hello,

Are you able to connect to MySQL?

#mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
 
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