• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

ERROR: PleskFatalException

A

ashley1

Guest
Hi, i bought a self managed server with plesk license, while installing it, i started mysql server , however when i try to get into plesk it gives me the following error..

ERROR: PleskFatalException
Unable to connect to database: saved admin password is incorrect.

0: /usr/local/psa/admin/plib/common_func.php3:156
psaerror(string 'Unable to connect to database: saved admin password is incorrect.')
1: /usr/local/psa/admin/auto_prepend/auth.php3:90

i changed the mysql password but it keeps giving the same error...
can any1 help please,
thank you
 
thank you for your help Bender, i followed all steps in http://kb.swsoft.com/en/346

i tried to restart plesk but it gives me this error "ERROR 1045: Access denied for user: 'admin@localhost' (Using password: YES)" so all i did was :
/usr/local/psa/admin/sbin/ch_admin_passwd
# export PSA_PASSWORD='NEW_PASSWORD' ; /usr/local/psa/admin/sbin/ch_admin_passwd; unset PSA_PASSWORD

Load MySQL with the 'skip-grant-tables' option by adding skip-grant-tables into [mysqld] section of the /etc/my.cnf file
Restart MySQL
Put the new password into /etc/psa/.psa.shadow file.
Repair password with the command line below:
# /usr/bin/mysql -D mysql -e"update user set password=PASSWORD('`cat /etc/psa/.psa.shadow`') where User='admin';"
Remove skip-grant-tables option from /etc/my.cnf
Restart MySQL.

and it worked fine but as soon as i remove skip-grant-tables option from /etc/my.cnf skip , i get the same error again , does any1 has a solution for this, and thank you again
 
Hi. I've encountered the same problem after I imported a mysqldump file from another server (non-Plesk machine).
In my case, the imported database had a super user called 'root' with a valid password, so I connected to the database by "mysql -u root -p" and manually created another super user 'admin' to be used by Plesk.
 
Back
Top