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ERROR: PleskUtilException

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Duckington, May 29, 2012.

  1. Duckington

    Duckington Guest

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    Hi,

    I'm getting this error on quite a lot of pages in the control panel now:

    For example I get it on the "Websites & Domains" -> "Logs" page (If i select a domain).
    I get it on "Websites & Domains" -> "FTP Access" (Also my actual FTP access has stopped working so I can't login via it)
    etc..


    Any idea what is causing this and how I can fix it? Baring in mind my level of understanding of linux is not great..
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you really have server hostname in FQDN format? Did you check it?
     
  3. Duckington

    Duckington Guest

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    Like I said, my knowledge of Linux is not great..I don't even know what that means.. And I can't check it, because the drweb anti-virus which apparently comes with Plesk has crashed my server yet again due to a failed update, meaning I cannot even get into the control panel....

    Could you please advise me how I can disable this drweb thing? Because it keeps running automatic updates and failing and then my entire server crashes and I haev to contact my host to fix it so I can even get access to the control panel via IP... It's getting ridiculous..
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    I suggest you contact Support Team if your knowledge of Linux is not great and you can't fix it by yourself.
     
  5. Duckington

    Duckington Guest

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    I thought this was a support forum?...

    It's possible I can fix it if I know what the actual problem is...which is why I am asking... What the likely causes of this error are going to be?
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Sorry, but it is a forum, a place for discussions and it is not a support helpdesk because we can't login on your server and investigate problem there. Only Support Team can do it. If you need urgent support - contact Paralles Support Team here - http://www.parallels.com/support And if they really find a bug, they send bugreport to developers.
    On forum you can just receive or not receive suggestions but not support.
     
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