• Please be aware: Kaspersky Anti-Virus has been deprecated
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  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Error sending email through WHMCS

RPPenedo

New Pleskian
This problem was caused by email sending in whmcs.
You are giving the following error

2017-08-13 16:43:12 Connection: opening to smtp.sideralhost.com.br:587, timeout=300, options=array ( ) 2017-08-13 16:43:12 Connection: opened 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "220 ns544436.ip-158-69-250.net ESMTP Postfix " 2017-08-13 16:43:12 SERVER -> CLIENT: 220 ns544436.ip-158-69-250.net ESMTP Postfix 2017-08-13 16:43:12 CLIENT -> SERVER: EHLO sideralhost.com.br 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ns544436.ip-158-69-250.net " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-PIPELINING " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-SIZE 10240000 " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ETRN " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-STARTTLS " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ENHANCEDSTATUSCODES " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-8BITMIME " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250 DSN " 2017-08-13 16:43:12 SERVER -> CLIENT: 250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN 2017-08-13 16:43:12 CLIENT -> SERVER: STARTTLS 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "220 2.0.0 Ready to start TLS " 2017-08-13 16:43:12 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2017-08-13 16:43:12 SMTP Error: Could not connect to SMTP host. 2017-08-13 16:43:12 CLIENT -> SERVER: QUIT 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "" 2017-08-13 16:43:12 SERVER -> CLIENT: 2017-08-13 16:43:12 SMTP ERROR: QUIT command failed: 2017-08-13 16:43:12 Connection: closed 2017-08-13 16:43:12 SMTP Error: Could not connect to SMTP host.

Email Sending Failed - SMTP Error: Could not connect to SMTP host.
 
Could you please clarify how this issue related to Plesk? Maybe it is question for WHMCS community?
 
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