Error to save a mail in control panel

[kaesar]

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PLESK, 10.4.4 Linux Debian 5, i386

Get this error when I try change a mailbox in control panel; Error: Could not determine temp directory, please specify a cache_dir manually. Only happen, with this mail have a spam activate. If I disable the spam, then the update is ok, but I can not activate spam in the control panel, only by command line.
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Im' sorry for my English.

 

[IgorG]

Make sure that you have correct permissions for /tmp directory

# ls -ld /tmp
drwxrwxrwt 3 root root 4096 Feb 16 10:18 /tmp

 

[VinnyT]

same problem

I'm having the same issue. I only get the error message when I go into a mail account and try to manually turn on spam filtering. I can add/remove email accounts with no problem.

 

[VinnyT]

solved it

Correction -- the permissions post was correct. I had to chmod 777 /tmp and it worked.

 

[Alberto Tormo]

Had same problem when try to add some e-mails to the blacklist of spamassassin.
I corrected the permissions of /tmp and now it works.

Tnx