• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Issue ERROR: Trait "PleskExt\SslIt\PleskXmlRpc\PleskXmlRpc" not found

burakurer

New Pleskian
After logging into the Plesk panel, it waits on the loading screen for a long time and then gives the error:

ERROR: Trait "PleskExt\SslIt\PleskXmlRpc\PleskXmlRpc" not found (MailService.php:16).

Screenshot 2023-11-05 204130.png

When I use the "plesk repair all -y" command, it gives the following error:
Screenshot 2023-11-05 204409.png
 
At least two different errors are involved here: For one, the mail service seems to having been removed "manually" after Plesk Premium Antivirus was already installed. Second, The SSLIt extension seems to be broken.

An idea to start fixing this could be to remove SSLIt and Premium Antivirus by the command line, then run repair again.
To list all extensions:
# plesk bin extension --list
To disable SSLIt extension:
# plesk bin extension --disable sslit
For other extensions simply use the same scheme. For details, please see extension: Extensions

Fixing the mail issue probably involves repairing the mail server, too.
 
Back
Top