• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Error: Unable to receive update information for the package(s)

WiseWill

New Pleskian
Server operating system version
Ubuntu 24.02.2
Plesk version and microupdate number
18.0.70
System updates gives me this error:
Error: Unable to receive update information for the package(s)

CLI gives me
All packages are up to date.

Plesk system updates is giving me:


Plesk system updates is showing
Updates for 4 system packages are available (checked on May 30, 2025 05:52 PM) Update All

Diagnose and repair gave me:
Repairing incorrect permissions fsmng failed: ERROR: Unable to update packages index: Command '/usr/bin/apt-get update -o Dir::Etc::sourcelist=/tmp/tmpqyt8_cdj' returned non-zero exit status 100.
 
Hi!
Check configuration of repositories:
CSS:
cat /etc/apt/sources.list
ls -l cat /etc/apt/sources.list.d/
cat /etc/apt/sources.list.d/*

check for errors in installer log
Code:
grep -i error /var/log/plesk/install/autoinstaller3.log
 
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