• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Issue Error: Unable to receive update information for the package(s)

WiseWill

New Pleskian
Server operating system version
Ubuntu 24.02.2
Plesk version and microupdate number
18.0.70
System updates gives me this error:
Error: Unable to receive update information for the package(s)

CLI gives me
All packages are up to date.

Plesk system updates is giving me:


Plesk system updates is showing
Updates for 4 system packages are available (checked on May 30, 2025 05:52 PM) Update All

Diagnose and repair gave me:
Repairing incorrect permissions fsmng failed: ERROR: Unable to update packages index: Command '/usr/bin/apt-get update -o Dir::Etc::sourcelist=/tmp/tmpqyt8_cdj' returned non-zero exit status 100.
 
Hi!
Check configuration of repositories:
CSS:
cat /etc/apt/sources.list
ls -l cat /etc/apt/sources.list.d/
cat /etc/apt/sources.list.d/*

check for errors in installer log
Code:
grep -i error /var/log/plesk/install/autoinstaller3.log
 
Back
Top