Issue Error: Unable to retrieve information about the PHP configuration

[CobraArbok]

In Plesk Onyx 17.5.3 Update #22,
Subscriptions > example.com >PHP Settings > view the phpInfo() page

I always get the message "Error: Unable to retrieve information about the PHP configuration."

I also tried with:

   # /usr/local/psa/admin/bin/httpdmng --reconfigure-domain example.com

, as in the this post.

 

[IgorG]

Do you have any vhost template customizations? Check it with

# find /usr/local/psa/admin/conf/templates/custom

 

[CobraArbok]

no such file or directory

 

[CobraArbok]

I need to check if the GD library is installed.
Is there another way without phpinfo?

 

[IgorG]

For example:

# /opt/plesk/php/7.1/bin/php -i | grep GD
GD Support => enabled
GD Version => bundled (2.1.0 compatible)

 

[CobraArbok]

Many thanks.
And for the issue is there some advice?

 

[IgorG]

Have you tried

# plesk repair web domain.com
# plesk repair fs domain.com

?

 

[CobraArbok]

yes, with OK; but the problem remains.

 

[pleskpanel]

Possibly related or not, this was just updated: Unable to open phpinfo() in Plesk: Error: Unable to retrieve information about the PHP configuration

 

[JBrenza]

I'm getting a similar error but don't have an entry in the PHP error log file. Any suggestions on where to turn next?