• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Error updating the license key

H.W.B

Regular Pleskian
Hello,

For 2 days now i got a message :

Unable to update EXT.xxxxxxxx.xxxx: an error occurred while processing your key. You can try to retrieve the key manually in Plesk (Tools & Settings > License Management) or let Plesk try to update it in the next 24 hours.

The next day i receive the same error message.

When i go to the admin license key, and press Retrieve, i still got the Old license key. It Expires in 6 days.

Is there an problem with the plesk server, or is there a problem at my site..

Henk
 
Back
Top