Error updating to 12.5.30

[Jamie_Davies]

Hello,

I'm running CentOS release 5.11 (Final) on a VPS and have just tired to update to 12.5.30 through the web interface. I got the following error. This has now broken the plesk admin page and I'm having to go through SSH to try to update.

When running the auto installer from SSH the following fatal error is given:

Running rpm_check_debug

Fatal error during packages installation: Test Transaction Errors:   package libarchive-2.8.4-14042917.x86_64 (which is newer than libarchive-2.8.4-6.el5.i386) is already installed

YumTestTransactionError: Test Transaction Errors:   package libarchive-2.8.4-14042917.x86_64 (which is newer than libarchive-2.8.4-6.el5.i386) is already installed

ERROR: Failed to run the Yum utility.

The Yum utility failed to install the required packages.

Attention! Your software might be inoperable.

Please, contact product technical support.

Any advice would be gratefully received. I have been googling for the last hour and haven't found anything of use. I did find one post on here, but it did not have any impact on my issue.

All the best,

Jamie

 

[UFHH01]

Hi Jamie_Davies,

please have a look at this post:

I was able to install libarchive using yum (epel repo was already installed), but this didn't create the missing library. At the moment of your post I had someone from Odin support on my server and couldn't mess with it anymore.
They did this to solve it:

# ldd /usr/bin/sw-engine | grep -i libarchive.so.2
libarchive.so.2 => not found
# rpm -Uvh libarchive-2.8.4-14042917.x86_64.rpm --force
# ldd /usr/bin/sw-engine | grep -i libarchive.so.2
libarchive.so.2 => /usr/lib64/libarchive.so.2 (0x00002afc12bd2000)
#

Source: https://talk.plesk.com/threads/upgrade-to-12-5-failed.334970/

 

[Jamie_Davies]

Hi UFHH01,

Thanks for your reply - that's the thread that I had found, and I have tried that to no avail.

Jamie

 

[UFHH01]

Hi Jamie_Davies,

consider to provide ALL informations, so that suggestions and investigations are not useless. If you did some manual commands over your command line, please do tell us, WHAT you did, WHICH commands you were using and WHAT the output over the command line looked like.

In addition, please note that Plesk 12.5 comes with a bunch of repair utilities, which help to solve issues.

Plesk Self Repair Utility ( online documentation: Administrator's Guide, Plesk 12.5 )
​

Please consider as well to provide log - entries from installation/update/upgrade/repair logs, to help you to investigate your issue. The specific log and its path is always mentioned, when using autoinstaller, bootstrapper or repair - utilities.