Error validating license external services

[Fabio_Ciconello_Sales]

Greetings. My name is Fabio and I'm new to the forum.

I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license."

For example: If I click on 'Tools and Settings' > 'External Services' > 'View Services' , the browser redirects to https://shop.marketplace.parallels.com/index.php?act=marketplace_dispatch (as it should) and then gives me the license error. I have re-retrieved my license key, and even downloaded and reinstalled it from the Parallels Partner Channel and the problem persists. When I check the license key status from the Panel it says, "Key Update Status: License key PLSK.03115036.0000 is up-to-date." Everything else is working fine.

I am running the last version

Thanks

 

[IgorG]

Please read this thread - https://talk.plesk.com/threads/error-validating-license-when-accessing-external-services.332181

 

[Jesse_Fitzgerald]

Fabio,

Has your problem resolved?