Error when create PSA under Debian 4

[Legremlins]

Hi, I'm new and a friend tell me to use Plesk on my server (Debian 4 Etch)
All was good but when plesk try to create the psa key i have an error.

Here what is on the screen on installation:

Extracting templates from packages: 100%
Preconfiguring packages ...
Authentication warning overridden.
Setting up libpam-plesk (8.2.0-debian4.0.build82070706.15) ...
Trying to install PAM module... done

Setting up psa (8.2.0-debian4.0.build82070706.15) ...
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES)

mv: cannot stat `/opt/psa/tmp/psa.key': No such file or directory

ERROR while trying to install psa default key
Check the error reason(see log file: /tmp/psa_8.2.0_debian4.0.build82070706.15_installing.080115.17.21.log), fix and try again

Aborting...

dpkg: error processing psa (--configure):
subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
psa
E: Sub-process /usr/bin/dpkg returned an error code (1)
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Here the log:

START psa-8.2.0-debian4.0.build82070706.15 installing (deb action: configure) AT Tue Jan 15 17:21:57 CET 2008
dpkg action:
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES)


ERROR while trying to install psa default key

Aborting...

STOP psa-8.2.0-debian4.0.build82070706.15 installing (deb action: configure) AT Tue Jan 15 17:21:57 CET 2008

I already use sendmail, can it make some conflict with PSA ?

If someone have an idea.

Thanks

 

[one234567]

Same problem

I am also facing the exact same problem on Debian 4 (etch). Any help much appreciated.

Thanks

 

[DirtyMonkey]

I have the same problem on Ubuntu 6.06 LTS, did you resolve this issue?

Cheers, DM.

 

[playerx]

Ubuntu 8.04

I'm getting the above error with the default key on my Installation, Ubuntu 8.04 i386.

Found this link to another post on this forum. Unfortunately leads to dead end too.

 

[ArielR]

the way i 'got around' the could not find psa key on install is to copy /etc.psa.key to /opt/psa/tmp and re-run the installer..

 

[IgorG]

Let me clarify the issue a bit.
The first attempt to install Plesk seems to be failed due to missing the system repository or something else.
However, Plesk packages were fetched and installed, the only thing left was the configuration stage. For example:

# dpkg -l 'psa*'
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-=================================-=================================-==================================================================================
iF psa 8.6.0-debian4.0.build86080722.01 Plesk Interface and Utilities
un psa-8.6.0 <none> (no description available)
ii psa-api 8.6.0-debian4.0.build86080722.01 Plesk API (common files)

As you can see, it is: installed (i), failed to configure (F).

By default, the post-installation script moves the default Plesk license key from the installation directory to the configuration directory (/opt/psa/tmp/ -> /etc/psa/).
Later attempts failed on this operation - the file was already moved. Since the package was already installed, it is not re-installed again, `apt` utility is a bit apt to skip unnecessary steps.

So, you can just copy the key file back and it will fix the installation.