Resolved Error when updating openssl thought plesk system updates

[helpchrisplz]

Hi. Plesk is showing an update for openssl 1.0.1e-42.el6_7.2 (updates) in the system updates page but when I update it it shows this error:

Update failed.

• 2017-09-03 21:51:10 INFO: pum is called with arguments: ['--update', '--json', '--', 'openssl']
• 2017-09-03 21:51:11 INFO: updating packages: openssl
• 2017-09-03 21:51:11 ERROR: Test Transaction Errors: file /usr/share/man/man1/ca.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/ciphers.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/cms.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/ec.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/ocsp.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/openssl.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/req.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/s_client.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/s_server.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/s_time.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/smime.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/speed.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/ts.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/verify.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• file /usr/share/man/man1/x509.1ssl.gz from install of openssl-1.0.1e-57.el6.i686 conflicts with file from package openssl-1.0.1e-42.el6_7.2.x86_64
• 2017-09-03 21:51:11 ERROR: Exited with returncode 1.

‪CentOS 6.9 (Final)‬
Plesk Onyx
Version 17.5.3 Update #20, last updated on Sept 3, 2017 08:15 PM

How can I fix this? Thanks.

 

[UFHH01]

Hi helpchrisplz,

you either added unsupported repos to yum, or did something else to update/upgrade OpenSSL on your server. Pls. keep in mind that even that you have the possibility to use Plesk to update/upgrade your third-party software on your server, it is not possible to "repair" your mistakes, which now results in the reported errors/issues/problems.

Pls. remember, that NON-PLESK - related threads should be opened at: => Home > Forum > General Discussion > Open Topics


You could try for example:

rpm -qa | grep openssl

... to list your current installed "openssl" package(s) and could remove it/them with for example:

rpm -e --justdb --nodeps YOUR-COMPLETE-PACKAGE-NAME

Afterwards, you would certainly re-install OpenSSL with the example command:

yum install openssl

 

[helpchrisplz]

Hi helpchrisplz,

you either added unsupported repos to yum, or did something else to update/upgrade OpenSSL on your server. Pls. keep in mind that even that you have the possibility to use Plesk to update/upgrade your third-party software on your server, it is not possible to "repair" your mistakes, which now results in the reported errors/issues/problems.

Pls. remember, that NON-PLESK - related threads should be opened at: => Home > Forum > General Discussion > Open Topics


You could try for example:

rpm -qa | grep openssl

... to list your current installed "openssl" package(s) and could remove it/them with for example:

rpm -e --justdb --nodeps YOUR-COMPLETE-PACKAGE-NAME

Afterwards, you would certainly re-install OpenSSL with the example command:

yum install openssl

Strange. Its a brand new server I haven't even logged into ssh yet on it.

Sent from my SM-G930F using Tapatalk

 

[helpchrisplz]

Strange. Its a brand new server I haven't even logged into ssh yet on it.

Sent from my SM-G930F using Tapatalk

Perhaps the image the hosting company put on it came with this problem?

Sent from my SM-G930F using Tapatalk

 

[UFHH01]

Hi helpchrisplz,

Perhaps the image the hosting company put on it came with this problem?

Pls. remember, that NON-PLESK - related threads should be opened at: => Home > Forum > General Discussion > Open Topics