Error with upgrate to 8.6.0.2

[pazzo81]

Hi
I upgrade 8.6.0.1 to 8.6.0.2 and the installer make a roolback, this is a event error:

Product: Parallels Plesk Control Panel 8.6.0 for Microsoft Windows - Update 'Plesk 8.6.0.2 Update 080902.19' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\ADMINI~1.PIZ\LOCALS~1\Temp\MSIe9451.LOG.

 

[sergius]

Hi
I upgrade 8.6.0.1 to 8.6.0.2 and the installer make a roolback, this is a event error:

Product: Parallels Plesk Control Panel 8.6.0 for Microsoft Windows - Update 'Plesk 8.6.0.2 Update 080902.19' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\ADMINI~1.PIZ\LOCALS~1\Temp\MSIe9451.LOG.

Could you share error messages from C:\DOCUME~1\ADMINI~1.PIZ\LOCALS~1\Temp\MSIe9451.LOG ?

 

[pazzo81]

I read the log and the problem is DrWeb. I change the plesk configuration AND remove DRWEB, now is Ok. The log is:

Error 1920. Service 'DrWebCom' (DrWebCom) failed to start. Verify that you have sufficient privileges to start system services.
=== Logging stopped: 10/09/2008 10.29.41 ===