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Exception with message 'Can not find suitable temporary directory.'

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by siscom, Sep 5, 2011.

  1. siscom

    siscom Guest

    0
     
    Hi,

    Following upgarde to 10.3.1 from 10.2.0 I can no longer access Plesk Panel.

    I get the following message:

    Server error (code 500): Exception with message 'Can not find suitable temporary directory.' caught at top level.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    I think you may check at least that TEMP and TMP Windows variables are correctly defined, that directories are exist and have correct permissions.
     
  3. siscom

    siscom Guest

    0
     
    Hi Igor,

    this happened after upgrade to v10.3.1 from v10.2.0.

    I re-ran the instller and it looked as though some components were not upgraded. The installer finished successfully and I got the login page again. However when I try to log in I get:

    ERROR: PleskFatalException
    Owner not defined

    Additionally, an exception has occurred while trying to report this error: PleskFatalException
    Owner not defined

    0: UserManager.php:72
    UserManager::getParenUser(object of type UserReseller)
    1: CommonUser.php:453
    CommonUser->getParentUser()
    2: elements.php3:1176
    getCustomPageTitle(object of type UserReseller)
    3: elements.php3:1109
    getPleskTitle(string '')
    4: index.php:184
     
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