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Exception with message 'Can not find suitable temporary directory.'

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by siscom, Sep 5, 2011.

  1. siscom

    siscom Guest


    Following upgarde to 10.3.1 from 10.2.0 I can no longer access Plesk Panel.

    I get the following message:

    Server error (code 500): Exception with message 'Can not find suitable temporary directory.' caught at top level.
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    I think you may check at least that TEMP and TMP Windows variables are correctly defined, that directories are exist and have correct permissions.
  3. siscom

    siscom Guest

    Hi Igor,

    this happened after upgrade to v10.3.1 from v10.2.0.

    I re-ran the instller and it looked as though some components were not upgraded. The installer finished successfully and I got the login page again. However when I try to log in I get:

    ERROR: PleskFatalException
    Owner not defined

    Additionally, an exception has occurred while trying to report this error: PleskFatalException
    Owner not defined

    0: UserManager.php:72
    UserManager::getParenUser(object of type UserReseller)
    1: CommonUser.php:453
    2: elements.php3:1176
    getCustomPageTitle(object of type UserReseller)
    3: elements.php3:1109
    getPleskTitle(string '')
    4: index.php:184