Resolved Failed: plesk-ext-monitoring-hcd.service

[markrosser]

Hi there,
I'm new to Plesk and I've noticed for the last few days all of my websites have stopped working and I've had to restart the server in AWS. I'm running an AWS instance on Lightsail which is the Plesk Hosting Stack on Ubuntu. In the Plesk logs I've got the following screenshot. Is there a way to fix this?


Thanks in advance for any help. Cheers.

 

[Sebahat.hadzhi]

Hey, @markrosser. Please try executing:

service plesk-ext-monitoring-hcd start

and let us know what the output is.

 

[markrosser]

Hey, @markrosser. Please try executing:



and let us know what the output is.

Hey @Sebahat.hadzhi

Are you able to explain how I do this please?

Best wishes,
Mark

 

[Maarten]

Do you know how to log in on the command line of your Plesk server? If so, please execute this command as the root user and show the results:

# service plesk-ext-monitoring-hcd start

 

[markrosser]

Hi there, no I don't. Are there any instruction guides to get started?

 

[Sebahat.hadzhi]

I would say the most straightforward way is using the "SSH Terminal" extension in your Plesk panel (to paste in the command prompt use ctrl/cmd+shift+v). You can also use an SSH client installed on your local computer. Please check the following article, which covers all methods.

 

[markrosser]

Many thanks!

 

[markrosser]

I just just logged into Plesk and the below message has now gone from the service logs.

Failed: plesk-ext-monitoring-hcd.service​