Failed to connect via FTP from my Plesk Server

[Émerson Felinto]

I can not access FTP from my Plesk server. I get the "Failed to do folder listing" error. I ran several tests and I came to the conclusion that the problem was Firewall related. I disabled Firewall and it worked normally.

But I noticed that the rule "FTP Server", created by Plesk itself is active and released. What other rules do I have to add to make it work?

 

[Tomek]

I also have this problem.

 

[Brujo]

IP V4 and/or V6?

 

[Tomek]

In my case IPv4

 

[Émerson Felinto]

@Tomek Just follow the topic. If you need to, create your own topic. Although our problem is similar, it can have different causes.

IP V4 and/or V6?

IPV4.

 

[Tomek]

@Tomek Just follow the topic. If you need to, create your own topic. Although our problem is similar, it can have different causes.

Yes my lord

 

[AYamshanov]

Hi,

If you provide verbose logs from FTP-client like FileZilla, it would be great

 

[Brujo]

maybe this KB would be helpfull for you both [Troubleshooting]Unable to connect to the server via FTP in the passive mode

 

[Émerson Felinto]

Because my question was marked as answered if I did not say anything to understand it?

If you provide verbose logs from FTP-client like FileZilla, it would be great

I will provide this information and update the topic.

Thanks for sending a link to KB for me, but I have already seen this link and besides the instructions being confusing it simply does not work. Although frankly I believe that setting Plesk should be enough in this case.