Resolved Failed to install or upgrade the extension 'MagicSpam'

[ismail el moussati]

Hi all,

I have the following error appears on the update log.

ERROR: Failed to install or upgrade the extension 'MagicSpam Embedded Protection' (package: magicspam):
[2017-08-15 03:13:39] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'psaadm' 'cp' '-r' '/usr/local/psa/tmp/module8joGiN/var/.' '/usr/local/psa/var/modules/magicspam/'] with exit code [1]
Error occured while sending feedback. HTTP code returned: 502
Error occured while sending feedback. HTTP code returned: 502
filemng failed: filemng: Error occurred during /bin/cp command.

any relevant solution ?
thank you.

 

[UFHH01]

Hi ismail el moussati,

in most cases, this issue may appear with incorrect permissions. Pls. consider to rename/backup the folder "/usr/local/psa/var/modules/magicspam" and re-install MagicSpam again.

Example commands to rename/backup the folder:

mv /usr/local/psa/var/modules/magicspam /usr/local/psa/var/modules/magicspam_backup

 

[ismail el moussati]

Thank you, working well