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Failing plesk upgrade to 11.5.30

scheerjo

New Pleskian
Hey,
Im new at plesk. I started an plesk update to 11.5.30 today.
(unfortunately I have not writen down the previous plesk version)

After trying to access Plesk again, a page is showd with the following error
ERROR: PleskUtilException
sh: /usr/local/psa/admin/bin/mailmng-server: No such file or directory
(and the file indeed does Not exist !! )

I tried '/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair'
Here is the /tmp/plesk_11.5.30_repair.log file:
START Bootstrapper 11.5.30 repair AT Mon Jan 20 19:32:22 CET 2014

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

Trying to start service mysqld... mysqld (pid 9694) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database... Warning: Not dumping MySQL database 'atmail' as it doesn't exist
done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.5.30-11.5.30.20140120-193222.dump.gz
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).

httpsd: no process killed
Trying to reset database user password for 'pp_sb_db'@'localhost'... done
Trying to reset database user password for 'horde'@'localhost'... done
Trying to reset database user password for 'pma_wwtbfpadjYH0'@'localhost'... done
Trying to set psa database version to 011005030... done
After end of upgrade for 'core' (stage 'prep') following actions are registered as failed: 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd.
===> Plesk database was not upgraded completely. See installation log for details.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
httpsd: no process killed
Trying to rename mailboxes to lower case format...
WARNING!
Some problems are found during rename mailboxes to lower case format. Please run /usr/local/psa/bin/repair --convert-mailboxes-to-lowercase manually.(see log file: /tmp/plesk_11.5.30_repair.log)

Continue...

After end of upgrade for 'core' (stage 'post') following actions are registered as failed: 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15.
===> Plesk was not upgraded completely. See installation log for details.
Trying to upgrade APS controller database... ===> Cumulative APS controller database (apsc) upgrade and repair has been started.
Upgrade or repair for 'apsc' (stage 'db') is not required
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.apsc.11.5.30-11.5.30.20140120-193228.dump.gz
===> Upgrade and repair of APS controller database has been completed.
done
Trying to upgrade and repair SpamAssassin service configuration... Upgrade or repair for 'spamassassin' (stage 'files') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (prep stage)... Upgrade or repair for 'courier_imap' (stage 'prep') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (post stage)... Upgrade or repair for 'courier_imap' (stage 'post') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (bootstrapper-post stage)... Upgrade or repair for 'courier_imap' (stage 'bootstrapper-post') is not required
done
Trying to condrestart service courier-imapd... done
Trying to condrestart service courier-imaps... done
Trying to condrestart service courier-pop3d... done
Trying to condrestart service courier-pop3s... done
Trying to upgrade and repair Horde webmail configuration... Upgrade or repair for 'horde' (stage 'files') is not required
done
Trying to start service mysqld... mysqld (pid 9694) is running...
done
Trying to establish test connection... connected
done
Trying to connect to apsc database... done
Reconfiguring mail subsystem...
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... fail
done
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Regenerating web servers' configuration files...
Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-domains
[1] => jscheer.de,science.jscheer.de
)

Details: 2014-01-20T19:32:37+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 340 bytes)
2014-01-20T19:32:37+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:39+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 7338 bytes)
2014-01-20T19:32:39+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:40+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:42+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 3799 bytes)
2014-01-20T19:32:42+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:43+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 2359 bytes)
2014-01-20T19:32:43+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:44+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:45+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 6334 bytes)
2014-01-20T19:32:45+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:46+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:48+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:49+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:50+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:52+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:53+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:54+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Apache config (13902427570.44241800) generation failed: Template_Exception: mkdir: cannot create directory `/var/www/vhosts/system/jscheer.de/conf': No such file or directory
mktemp: cannot create temp file /var/www/vhosts/system/jscheer.de/conf/13902427570.44241800_httpd.conf.f19807: No such file or directory
Can not create temporary file

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 68
code: 0
sh: /usr/sbin/sendmail: No such file or directory
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Unable to send mail.
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Administrator notification failed: Unable to send mail.
mkdir: cannot create directory `/var/www/vhosts/system/jscheer.de/conf': No such file or directory
mktemp: cannot create temp file /var/www/vhosts/system/jscheer.de/conf/13902427570.44241800_httpd.conf.f19807: No such file or directory
Can not create temporary file


Warning: web server configuration is broken. We will try to repair it. This operation can take a lot of time, please do not interrupt the process.
Unable to rebuild web server configuration, possible there are broken domains
Trying to reconfigure web-server configurations skipping broken domains... done
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/tmp/plesk_11.5.30_repair.log' and '/tmp/plesk_11.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... fail
done

**** Product repair completed successfully.

STOP Bootstrapper 11.5.30 repair AT Mon Jan 20 19:33:27 CET 2014


After spending several hour, i really do not know what to do
 
Failing plesk upgrade to 11.5.30 - no mailmng-serve

Hey,
Im new at plesk. I started an plesk update to 11.5.30 today.
(unfortunately I have not writen down the previous plesk version)

After trying to access Plesk again, a page is showd with the following error
ERROR: PleskUtilException
sh: /usr/local/psa/admin/bin/mailmng-server: No such file or directory
(and the file indeed does Not exist !! )

I tried '/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair'
Here is the /tmp/plesk_11.5.30_repair.log file:
START Bootstrapper 11.5.30 repair AT Mon Jan 20 19:32:22 CET 2014

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

Trying to start service mysqld... mysqld (pid 9694) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database... Warning: Not dumping MySQL database 'atmail' as it doesn't exist
done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.5.30-11.5.30.20140120-193222.dump.gz
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).

httpsd: no process killed
Trying to reset database user password for 'pp_sb_db'@'localhost'... done
Trying to reset database user password for 'horde'@'localhost'... done
Trying to reset database user password for 'pma_wwtbfpadjYH0'@'localhost'... done
Trying to set psa database version to 011005030... done
After end of upgrade for 'core' (stage 'prep') following actions are registered as failed: 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd.
===> Plesk database was not upgraded completely. See installation log for details.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
httpsd: no process killed
Trying to rename mailboxes to lower case format...
WARNING!
Some problems are found during rename mailboxes to lower case format. Please run /usr/local/psa/bin/repair --convert-mailboxes-to-lowercase manually.(see log file: /tmp/plesk_11.5.30_repair.log)

Continue...

After end of upgrade for 'core' (stage 'post') following actions are registered as failed: 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15 20111115171314-upgrade_mysqlnd_old_passwd 20130709174500-mailname_to_lowercase_11_1_15.
===> Plesk was not upgraded completely. See installation log for details.
Trying to upgrade APS controller database... ===> Cumulative APS controller database (apsc) upgrade and repair has been started.
Upgrade or repair for 'apsc' (stage 'db') is not required
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.apsc.11.5.30-11.5.30.20140120-193228.dump.gz
===> Upgrade and repair of APS controller database has been completed.
done
Trying to upgrade and repair SpamAssassin service configuration... Upgrade or repair for 'spamassassin' (stage 'files') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (prep stage)... Upgrade or repair for 'courier_imap' (stage 'prep') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (post stage)... Upgrade or repair for 'courier_imap' (stage 'post') is not required
done
Trying to upgrade and repair Courier-IMAP services configuration (bootstrapper-post stage)... Upgrade or repair for 'courier_imap' (stage 'bootstrapper-post') is not required
done
Trying to condrestart service courier-imapd... done
Trying to condrestart service courier-imaps... done
Trying to condrestart service courier-pop3d... done
Trying to condrestart service courier-pop3s... done
Trying to upgrade and repair Horde webmail configuration... Upgrade or repair for 'horde' (stage 'files') is not required
done
Trying to start service mysqld... mysqld (pid 9694) is running...
done
Trying to establish test connection... connected
done
Trying to connect to apsc database... done
Reconfiguring mail subsystem...
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... fail
done
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Regenerating web servers' configuration files...
Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-domains
[1] => jscheer.de,science.jscheer.de
)

Details: 2014-01-20T19:32:37+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 340 bytes)
2014-01-20T19:32:37+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:39+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 7338 bytes)
2014-01-20T19:32:39+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:40+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:42+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 3799 bytes)
2014-01-20T19:32:42+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:43+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 2359 bytes)
2014-01-20T19:32:43+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:44+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:45+01:00 ERR (3) [util_exec]: fwrite() to STDIN failed (written 0 of 6334 bytes)
2014-01-20T19:32:45+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:46+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:48+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:49+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:50+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:52+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:53+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:54+01:00 ERR (3) [util_exec]: proc_close() failed
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Apache config (13902427570.44241800) generation failed: Template_Exception: mkdir: cannot create directory `/var/www/vhosts/system/jscheer.de/conf': No such file or directory
mktemp: cannot create temp file /var/www/vhosts/system/jscheer.de/conf/13902427570.44241800_httpd.conf.f19807: No such file or directory
Can not create temporary file

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 68
code: 0
sh: /usr/sbin/sendmail: No such file or directory
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Unable to send mail.
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Administrator notification failed: Unable to send mail.
mkdir: cannot create directory `/var/www/vhosts/system/jscheer.de/conf': No such file or directory
mktemp: cannot create temp file /var/www/vhosts/system/jscheer.de/conf/13902427570.44241800_httpd.conf.f19807: No such file or directory
Can not create temporary file


Warning: web server configuration is broken. We will try to repair it. This operation can take a lot of time, please do not interrupt the process.
Unable to rebuild web server configuration, possible there are broken domains
Trying to reconfigure web-server configurations skipping broken domains... done
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/tmp/plesk_11.5.30_repair.log' and '/tmp/plesk_11.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... fail
done

**** Product repair completed successfully.

STOP Bootstrapper 11.5.30 repair AT Mon Jan 20 19:33:27 CET 2014


After spending several hour, i really do not know what to do
 
[0] => --reconfigure-domains
[1] => jscheer.de,science.jscheer.de
..................................
2014-01-20T19:32:56+01:00 ERR (3) [panel]: Apache config (13902427570.44241800) generation failed: Template_Exception: mkdir: cannot create directory `/var/www/vhosts/system/jscheer.de/conf': No such file or directory
mktemp: cannot create temp file /var/www/vhosts/system/jscheer.de/conf/13902427570.44241800_httpd.conf.f19807: No such file or directory
Can not create temporary file

I think that problem in that these domain (jscheer.de,science.jscheer.de) exists in Plesk database but doesn't exists on filesystem - no vhosts directories, configs, etc. As result Plesk upgrader cannot reconfigure these domains.
I can suggest you this article for fixing this problem by yourself - http://kb.parallels.com/115587 Contact Support team if it doesn't help. Most probably that fixing database inconsistency is required.
 
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