PaperPix
New Pleskian
Some time ago a drive failed in a dedicated server I hire from Fasthosts. To cut a long story short they botched the drive replacement leaving me dead in the water for 3 days before I said enough, blow the server away and reinstall the OS and Plesk. So still 4 more days and the server is still dead in the water, but what has this got to do with Plesk? It seems that a full back up that is encrypted cannot be re-installed on a server that needs a full restore. I missed the message provided by Plesk when doing a full back up but have to ask the question, why offer a full backup that cannot be restored on a system that may need it, i.e. after a complete failure. So still going Sloooowly Fasthosts are recovering every password for every website, while my clients and beta testers are completely cheesed off and moving house anyway. I am hoping someone from Plesk can explain if there is a way to restore a full backup to another system or recover the encryption key. Thanks. Terry