Fatal error: extension 'sitebuilder' was not found

[hkulaksiz]

I use SiteBuilder 2.x.
I could not found any forum for this version, so i'm writing to this one.
Hope to get any help.

I renewed my licende some days ago.

After uploading the new license vie SB admin, the expiry date did not changed.
I wrote several emails to SWsoft support.
No answers.

After a time period my site did not anymore open.
It shows only
"Fatal error: extension 'sitebuilder' was not found"

I wrote many email to the support, but still no answer.
I got only one answer asking me to write my key number.
I answered with the requested information.
After that no answers many days.

Today i got a new license file send with an email.
But i dont know how to upload this new license file because i can not enter the admin area or any part of the SiteBuilder.

Can anybody help me with this problem.

Thank You in advance.

 

[SibProgrammer]

Problem with license and problem with sitebuilder extension have different sources
Try to check that sitebuilder extension presents in your php.ini/extensions.ini file and not commented.

 

[hkulaksiz]

Thank you.

Could you also write the correct line for what i have to search.

 

[SibProgrammer]

This highly depends from your OS. Try to remember your last changes on the server. May be php was upgraded and so on. Try to check "php -i | grep sitebuilder" output. Try to find extension inclusion in /etc/php.ini or /etc/php.d/sitebuilder.ini

 

[hkulaksiz]

i checked
etc/php.d/sitebuilder.ini
it says :
"extension= /usr/lib/php4/sitebuilder.so"

and
usr/local/lib/php.ini
has also the same line of extension.

I checked also sitebuiledr.so and its under
/usr/lib/php4/

Any other ideas what the reason for this error could be.

Thank you.

 

[Dmitry Frantsev]

Did you restart apache? Also, could you please give me output for the following commands:

# php -v
# php -m|grep -i sitebuilder

 

[hkulaksiz]

Hello,
yes i restarted apache.

for php -v ;
PHP 4.4.2 (cli) (built: Jun 17 2007 13:04:50)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies
with the ionCube PHP Loader v3.1.16, Copyright (c) 2002-2006, by ionCube Ltd., and
with Zend Extension Manager v1.0.9, Copyright (c) 2003-2006, by Zend Technologies
with Zend Optimizer v2.6.2, Copyright (c) 1998-2006, by Zend Technologies

for php -m|grep -i sitebuilder;
nothing.

Thank You