H
hkulaksiz
Guest
I use SiteBuilder 2.x.
I could not found any forum for this version, so i'm writing to this one.
Hope to get any help.
I renewed my licende some days ago.
After uploading the new license vie SB admin, the expiry date did not changed.
I wrote several emails to SWsoft support.
No answers.
After a time period my site did not anymore open.
It shows only
"Fatal error: extension 'sitebuilder' was not found"
I wrote many email to the support, but still no answer.
I got only one answer asking me to write my key number.
I answered with the requested information.
After that no answers many days.
Today i got a new license file send with an email.
But i dont know how to upload this new license file because i can not enter the admin area or any part of the SiteBuilder.
Can anybody help me with this problem.
Thank You in advance.
I could not found any forum for this version, so i'm writing to this one.
Hope to get any help.
I renewed my licende some days ago.
After uploading the new license vie SB admin, the expiry date did not changed.
I wrote several emails to SWsoft support.
No answers.
After a time period my site did not anymore open.
It shows only
"Fatal error: extension 'sitebuilder' was not found"
I wrote many email to the support, but still no answer.
I got only one answer asking me to write my key number.
I answered with the requested information.
After that no answers many days.
Today i got a new license file send with an email.
But i dont know how to upload this new license file because i can not enter the admin area or any part of the SiteBuilder.
Can anybody help me with this problem.
Thank You in advance.