• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Fatal error: Unable to open key (SOFTWARE\Plesk\PSA Config\PSA Key): (5) Access is de

T

trevortv

Guest
Fatal error: Unable to open key (SOFTWARE\Plesk\PSA Config\PSA Key): (5) Access is denied. in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 2346

I have just restored a new Plesk 7.5.5 install with mailenable and this the error i get WHY???????????


anyone help please!!!!!
 
Try to use Plesk Reconfigurator -> Repair Plesk Installation -> Plesk services. Maybe it will help you.
 
It seems user psaadm can't access registry record so you need check which permissions set at SOFTWARE\Plesk\PSA Config\PSA Key in registry.
 
Back
Top