Issue File is not a database when trying to get to backup manager

[sflwa]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.53 Update #2

I'm fairly certain this is an issue on just my one server...

I login and go to Tools & Settings -> Backup Manager and it kicks me back out to Websites & Domains with the error - "Error: file is not a database"

I'm guessing a corrupt file somewhere but not sure where / what to uninstall / reinstall / repair

 

[Peter Debik]

This has not been encountered on Linux before. We have seen a similar issue once on a Windows server, but it does not match Linux in any way.

You can try
# plesk repair installation

or maybe better open a support ticket right away so that an engineer can check it on your server directly.

 

[sflwa]

@Peter Debik

Thanks - I tried that and have the same results - given that this is via AWS with the SE edition I'm just going to spin up a new server and migrate the content - I was having some other server issues anyway so this will be cleaner