File Manager

[CharnchonL]

What do I need to do with this error in File Manager? The version is 9.5.2 Plesk Windows. This only happened to 1 specific domain.

FileList::init() failed: Invalid file name.
---------------------- Debug Info -------------------------------
0: FileManagerUIPointer.php:709
FileManagerUIPointer->accessItem(string 'GET', NULL null)
1: client.domain.hosting.file-manager.php:86
plesk__client__domain__hosting__file_manager->accessItem(string 'GET', NULL null)
2: UIPointer.php:601
UIPointer->access(string 'GET')
3: plesk.php:43

 

[IgorG]

http://kb.parallels.com/en/6649

 

[CharnchonL]

IgorG, thanks for your advice. Mine didn't have "Unable to logon user" error. Does this KB apply?

 

[IgorG]

This issue with File Manager is caused by dynamic MySQL 4.1 client library (libmysql.dll) which does not work properly on system (w2k8x64). This behaviour has been fixed in Plesk starting from version 10.3.
But as possible workaround for this issue, use MSSQL server as Plesk database server. You can use reconfigurator for switching.
So as a solution I suggest Switch Database provider from Mysql to MSSQL, or upgrade Plesk Panel to version 11, as it is latest stable version at the moment.

 

[CharnchonL]

Thank you very much for your kind answer. The problem has just gone by itself without no one fixing. Not sure what caused that but we will keep your advice handy. Thanks again.