Issue Files And Folders In httpdocs Not Found

StrosScott

New Pleskian
Server operating system version
Ubuntu 24.04
Plesk version and microupdate number
Plesk Obsidian 18.0.64
I'm setting up a new dedicated server with Ubuntu 24.04 and Plesk Obsidian 18.0.64

I have uploaded files and folders to my httpdocs folder.

I get a file not found error message I try visit any part of my website using either my domain or IP address such as

example.com/index.php
123.45.67.89/index.php

My error logs do not record the 404 errors and my access logs are empty.

How do I figure out where traffic is actually being sent and how do I fix it?
 
@StrosScott, could you please try running the following command:
plesk repair web example.com

It should re-generated the configuration files of the domain name in question. If that doesn't help, what I would recommend is to get in touch with our support staff and provide them with access to the server, so they can perform further investigation.
 
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