• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Issue Files And Folders In httpdocs Not Found

StrosScott

New Pleskian
Server operating system version
Ubuntu 24.04
Plesk version and microupdate number
Plesk Obsidian 18.0.64
I'm setting up a new dedicated server with Ubuntu 24.04 and Plesk Obsidian 18.0.64

I have uploaded files and folders to my httpdocs folder.

I get a file not found error message I try visit any part of my website using either my domain or IP address such as

example.com/index.php
123.45.67.89/index.php

My error logs do not record the 404 errors and my access logs are empty.

How do I figure out where traffic is actually being sent and how do I fix it?
 
@StrosScott, could you please try running the following command:
plesk repair web example.com

It should re-generated the configuration files of the domain name in question. If that doesn't help, what I would recommend is to get in touch with our support staff and provide them with access to the server, so they can perform further investigation.
 
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