• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Free plesk 10 migration assistance? Where is it?

fearz

Regular Pleskian
Hi,

I submitted a request for assistance to migrate my plesk 9.5.2 to plesk 10 over 3 times now...no response received and i didn't even receive confirmation with ticket number whenever i submit any tickets on your website...

Please support!
 
You still don't have ticket ID? Are you sure that you have submitted ticket correctly? Support team receives a lot of Plesk tickets daily and didn't hear that someone can't submit ticket.
 
For info, I also have this problem. I tried twice, first time I received and email, with a link to active plesk support. in the support panel, no ticket open. got no ticket Id.

I just tried a second time, one week later. Didn't even receive a confirmation email, nothing...

Twice I went up to the 3rd step confirming ticket sending... I got :
Thank you for your request.

Your support request information has been sent to our support team.

Your unique problem Ticket Number has been sent to the e-mail address you entered.

For tracking purposes place this number in the subject line of your email when corresponding with the Support Team. All issues must have a Ticket Number to receive a reply.

Our Support Team will be reviewing your issue(s) as soon as possible and contact you via the e-mail address you entered in the online request form.

Best regards,
Parallels Support Team

But I received nothing, not in spam...
 
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