Hi All, Apologies if this is answered elsewhere, but I have tried many solutions and I am not getting anywhere slowly! I am running Plesk 10 (Centos/1and1), and I am unable to connect to the server via FTP using Port 21. I have checked the firewall, I have FTP open, and I have added an additional entry to ensure port 21 is clear. Looking at the log files in var/log/messages:- Jan 5 11:18:51 s15751460 proftpd: 22.214.171.124 (126.96.36.199[188.8.131.52]) - FTP session opened. Jan 5 11:18:51 s15751460 proftpd: 184.108.40.206 (220.127.116.11[18.104.22.168]) - Preparing to chroot to directory '/var/www/vhosts/... path to directory' Jan 5 11:18:51 s15751460 proftpd: 22.214.171.124 (126.96.36.199[188.8.131.52]) - FTP session closed. Jan 5 11:18:51 s15751460 xinetd: EXIT: ftp status=0 pid=25153 duration=0(sec) The log file in filezilla shows (SFTP) Status: Connecting to 184.108.40.206... Response: fzSftp started Command: open "email@example.com" 22 Command: Pass: ********** Status: Connected to 220.127.116.11 Error: Connection closed by server with exitcode 1 Error: Could not connect to server Standard FTP: Status: Connecting to 18.104.22.168:21... Status: Connection established, waiting for welcome message... Response: 220 ProFTPD 1.3.3e Server (ProFTPD) [22.214.171.124] Command: USER username Response: 331 Password required for username Command: PASS ********** Response: 230 User username logged in Command: SYST Response: 215 UNIX Type: L8 Command: FEAT Response: 211-Features: Response: MDTM Response: MFMT Response: TVFS Response: UTF8 Response: MFF modify;UNIX.group;UNIX.mode; Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; Response: LANG en-US*;fr-FR;it-IT;ja-JP;ko-KR;ru-RU;zh-CN;zh-TW;bg-BG Response: REST STREAM Response: SIZE Response: 211 End Command: OPTS UTF8 ON Response: 200 UTF8 set to on Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (82,165,157,221,178,18). Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing I am only able to connect via FTP using SFTP and root/password. I have been able to connect, using port 21/Passive using "phpWebFTP" which is installed as part of one of the websites I host, which leads me to think there is a restriction somewhere preventing me from connecting. Any help would be greatly appreciated, as I have been struggling with this problem for several weeks, and 1and1 have been unable to help in anyway.