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FTP not working at all on all the server

Walter Smith

New Pleskian
After Parallels Plesk Support Team upgraded my Panel to 10.0.1 the FTP isn't working anymore:
Fatal: unable to read configuration file '/etc/proftpd.conf': No such file or directory
Fatal: unable to read configuration file '/etc/proftpd.conf': No such file or directory
 
What version of Plesk did you upgrade from? Was proftp installed?

Check by using the plesk panel under Server Management --> Settings --> Server Components. There should be a psa-proftpd under the Component Name category.
 
psa-proftpd 1.3.3c-1.el5.art

Yes it's installed.
I upgraded from 9.5.3 to 10.0.1 (i had a problem during upgrade - after paying 75$ for the support team the 2nd line of support completed the upgrade)
but now FTP isn't working
 
Make sure that psa-proftp package is correctly installed. For example:

# rpm -qf /etc/proftpd.conf
psa-proftpd-1.3.3-cos5.build109101020.08

As you can see missing file /etc/proftpd.conf is a part of psa-proftpd package. Check consistency of this package with

# rpm -V psa-proftpd

at least.
 
hello and thanks again

the first command gave me nothing

while the second one gave me:
Name : psa-proftpd Relocations: (not relocatable)
Version : 1.3.3c Vendor: Atomic Rocket Turtle, http://www.atomicrocketturtle.com
Release : 1.el5.art Build Date: Tue 02 Nov 2010 04:58:43 PM CET
Install Date: Mon 15 Nov 2010 07:14:15 PM CET Build Host: archelon
Group : System Environment/Daemons Source RPM: psa-proftpd-1.3.3c-1.el5.art.src.rpm
Size : 6105530 License: GPL
Signature : DSA/SHA1, Tue 02 Nov 2010 05:12:57 PM CET, Key ID 32a951145ebd2744
Packager : Scott R. Shinn <[email protected]>
URL : http://www.proftpd.org/
Summary : Flexible, stable and highly-configurable FTP server
Description :
ProFTPD is an enhanced FTP server with a focus toward simplicity, security,
and ease of configuration. It features a very Apache-like configuration
syntax, and a highly customizable server infrastructure, including support for
multiple 'virtual' FTP servers, anonymous FTP, and permission-based directory
visibility.

This package defaults to the standalone behaviour of ProFTPD, but all the
needed scripts to have it run by xinetd instead are included.
 
Well. You have psa-proftpd package from atomicturtle repository installed.
Install this package from official Plesk repository.
 
Yes, but remove atomicturtle package first. ('man rpm' for details).
 
i haave that same problem with the FTP

[root@servidor ~]# rpm -ivh psa-proftpd-1.3.3-cos5.build109101019.20.i386.rpm
error: Failed dependencies:
pp10.9.0-bootstrapper is needed by psa-proftpd-1.3.3-cos5.build109101019.20.i386
libpam.so.0 is needed by psa-proftpd-1.3.3-cos5.build109101019.20.i386
[root@servidor ~]#


im looking for that dependencies...
 
You can remove psa-proftpd 1.3.3c-1.el5.art without dependencies with this command:
rpm -ev --nodeps psa-proftpd
then install psa-proftpd as suggested above
 
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