• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue FTP Problem: 425 Unable to build data connection: Connection refused

Boris Ortega

New Pleskian
Since last update I'm ubale to connect to FTP, I have tried everything:

root@host2 /etc/apache2 # telnet localhost 21
Trying ::1...
Connected to localhost.localdomain.
Escape character is '^]'.
220 ProFTPD 1.3.5d Server (ProFTPD) [::1]
USER cygtelsac
331 Password required for cygtelsac
PASS ********
230 User cygtelsac logged in
LIST
425 Unable to build data connection: Connection refused
450 LIST: Connection refused

A working proftpd.conf file would help a lot.
 
Please make sure that FTP data Port 20 is not firewalled.
 
hmm... Could you provide logs from FTP-client (e.g. FileZilla), not from telnet because FTP service does use not only 21/tcp port. That's why error "Unable to build data connection".
 
Back
Top