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  1. Andrew Wataszko

    Andrew Wataszko Guest

    0
     
    Hello,

    Having a heck of a time with some Plesk Issue's.

    Windows Server 2008
    Plesk 9.5
    MS FTP Service

    So, I try to upload a file in Active Mode, it fails after maybe a few seconds

    200 PORT command successful.
    Command: STOR hunter1.zip
    Response: 550 The process cannot access the file because it is being used by another process.
    Error: Critical file transfer error

    After the transfer fails, I cannot do anything with the file.

    Error: Unable to remove file /httpdocs/hunter1.zip: Access denied

    What is the problem here?

    I'm fustrated at this point as I cant even upload a 35MB zip file!


    Thanks,
    Andrew
     
  2. IgorG

    IgorG Forums Analyst Staff Member

    49
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    Joined:
    Oct 27, 2009
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    Location:
    Novosibirsk, Russia
    Try to create the registry key TmpIniFileCopyCount (DWORD type) with value 1000 at the Plesk configuration section:

    HKEY_LOCAL_MACHINE\SOFTWARE\[Wow6432Node\]PLESK\PSA Config\Config\

    [Wow6432Node\] is used in case the server is Windows x64.

    If key TmpIniFileCopyCount already exists with some value, change it to 1000. This string increases the number of retry attempts for IIS to get access to the file
     
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