FTP Software Showing Only 2 Files in httpdocs Folder

[NaeemA]

Hello.

I ordered a new Linux Dedicated Server with Parallels Plesk Panel for 100 Domain Licenses with CentOS 6.5 on it. I am seeing a very strange issue in it. Whenever I try to upload any files by FTP client software. I am seeing only 2 files in /httpdocs/ folder. One is a cgi-bin folder and other one is robots.txt and there's no files shown there. In fact that /httpdocs/ folder has so many files and folders but those files and folders are showing only in File Manager of Parallels Plesk Panel. I am confused why FTP client software is not showing actual files and folders list and showing only 2 files there.

Please note that I do have one other Linux Dedicated with Parallels Plesk Panel for Unlimited Domain Licenses with CentOS 6.4 on it but it didn't show this strange behavior which I am seeing in my new Dedicated Server.

I would appreciate if anybody answers me. I need to see if there is any possible fix out there.

Regards,

Naeem

 

[abdi]

The issue is caused by a broken link in the FTP website directory.

http://kb.parallels.com/en/114076

Though those instructions are for windows ...I will look for you the linux instructions...

 

[NaeemA]

Hello Abdi.

Thank you for your update. I am looking forward for your reply on this matter soon as I have to forward this to my customer accordingly.

Regards,

Naeem